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How do I cancel my subscription?Refund PolicyGet help from Fate supportCanceled but still chargedWhy can’t I get a refund when your website says I can?My email address is not recognized when trying to log in
6 articles
Subscription and Billing
How do I cancel my subscription?Does my subscription automatically renew?What do I get with the subscription?Refund PolicyWhy can’t I get a refund when your website says I can?My child subscribed without my permissionWhere is my refund?Send my refund to a different cardMy card was stolen or my account was compromisedMoney-back guaranteeI just signed up but was already charged for the subscription with no trialI was unaware of the chargesCanceled but still chargedWhy was I charged twice?I didn’t authorize a subscription or recurring charge
15 articles
Troubleshooting
Technical issuesMy email address is not recognized when trying to log inI need to update/correct my email addressNo response from my AstrologerWhy has my zodiac sign changed?My Sun/Moon/Rising sign is incorrectI can’t access the Compatibility tab in the appHoroscope stays the same or doesn't update
8 articles
About Fate
Welcome to Fate!What is Fate?What is a Natal Chart and how do we determine your results?Why it's important to set the correct time of birth?How do I change the language in the app?
5 articles
Contact Fate Support
1 article